Omni Channel retail: eTailing & Travel Commerce Conference IAMAI 2015

The modern consumer is Channel-Agnostic: Between Online and Offline channel experiences, it is the seamless experience customers really want. Being OMNI focused!

– What are the dynamics of running the online and offline model simultaneously? What are the challenges and synergies?

– What is the best way for an offline venture to go online: through acquisitions, joint ventures/partnerships with online retail players or doing it on their own?

– How can the retail players ensure that the online channel does not cannibalize offline channel?

Speakers: Mr. Milan Sheth, Mr. Mayank Singh, Mr. Alokedeep Singh and Mr. Gokul Gopalakrishnan.

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