The modern consumer is Channel-Agnostic: Between Online and Offline channel experiences, it is the seamless experience customers really want. Being OMNI focused!
– What are the dynamics of running the online and offline model simultaneously? What are the challenges and synergies?
– What is the best way for an offline venture to go online: through acquisitions, joint ventures/partnerships with online retail players or doing it on their own?
– How can the retail players ensure that the online channel does not cannibalize offline channel?
Speakers: Mr. Milan Sheth, Mr. Mayank Singh, Mr. Alokedeep Singh and Mr. Gokul Gopalakrishnan.